How to Book with Rugby Inflatables

Booking your bouncy castle or inflatable with Rugby Inflatables is straightforward. Choose your equipment, check your venue and date, provide your booking details and follow the steps below.

We want you to have the right information before your hire, from checking dimensions and access through to confirmation, delivery, setup and collection.

Indoor Hire Season

Rugby Inflatables operates on an indoor-hire basis from October to 31 March.

Outdoor garden and event hires normally return from early April, subject to suitable ground and weather conditions. During the indoor season, please make sure your chosen venue has sufficient floor space, ceiling height, access and suitable power available for the equipment you wish to book.

Browse Our Inflatables

Start by browsing our hire range and choosing the inflatable or package that best suits your celebration, available space, venue and intended users.

Each product page includes dimensions and other information to help you decide whether the equipment is suitable for your venue and event.

Check Your Space, Venue & Access

Before booking, please check that there is enough suitable space for your chosen inflatable, including the required operating clearance around it.

For indoor bookings, check the available floor space, ceiling height, access route and power. Low ceilings, chandeliers, narrow gates, corridors, steps or tight turns can affect whether equipment can be safely brought into and installed at a venue.

When outdoor hire returns, installations are on suitable natural grass or soil only. We do not install inflatables outdoors on hard standing or artificial grass.

Planning an indoor celebration? Visit our Indoor Bouncy Castle Hire page or browse our Indoor Venue Guide.

Check Your Date

Once you have chosen your inflatable, use the availability checker on the product page to select your required hire date.

The online system will guide you through the dates currently available for online booking. Availability can still depend on delivery location, venue access, equipment suitability and the other information supplied with your booking.

If the system does not allow the date you need, or your booking has unusual venue or access requirements, please contact Rugby Inflatables before placing the order.

Enter Your Booking Details

Follow the online booking process and provide the requested information about you, your event, venue and delivery location.

Please make sure the information you provide is accurate, particularly:

• Event and venue address.
• Contact information.
• Venue access and hire times.
• Setup space and ceiling height.
• Access restrictions or unusual delivery arrangements.
• Any other information that could affect setup or collection.

Pay the Required Deposit

A £20 deposit per inflatable is required to secure a confirmed booking.

For packages containing more than one inflatable, the required deposit reflects the number of inflatables included. The applicable amount will be shown during the booking process.

Cancellation, transfer and refund arrangements are set out in our Terms & Conditions.

We Review Your Booking

Once your booking details have been submitted, Rugby Inflatables reviews the information provided.

We may contact you if we need further information about the venue, access, setup area, timings, equipment suitability or another important part of the booking.

Booking Confirmation

Once the booking has been reviewed and accepted, you will receive confirmation containing the important details relating to your hire.

Please check the confirmation carefully. In particular, make sure the date, venue, equipment, contact details and event information are correct.

If anything changes after confirmation, please contact us as soon as reasonably possible so we can review whether the booking needs to be amended.

Already Booked?

Once your booking has been submitted, our separate post-booking guide explains what happens next — from review and confirmation through to payment, setup, handover and collection.

Prepare for Your Hire

Before the hire date, please make sure the setup area is ready and the access route is clear for delivery.

For venue bookings, please make sure we can gain access at the time provided to us and that we have sufficient time to safely install and check the equipment before your event begins.

When outdoor hire is operating, weather conditions will also be assessed. An inflatable will not be installed or operated where conditions are unsafe.

You can read more about our safety arrangements on our Health & Safety page.

Delivery, Setup & Collection

On the day of your hire, we will deliver the equipment and complete the required installation and setup checks before handing the inflatable over for use.

A responsible person aged 18 or over must be available for the handover and must make sure the inflatable is appropriately supervised throughout the hire.

For standard home hires, our normal hire period is approximately 8 hours. Delivery and collection take place within the arrangements confirmed for your booking.

Venue bookings are arranged around the access and exit times supplied for the venue, allowing the time needed for safe setup and collection.

⚠️ Important Information Before Booking

• Check the inflatable dimensions and required setup space before booking.
• Indoor venues must have suitable floor space, ceiling height, access and power.
• Suitable delivery and equipment access is required.
• A responsible person aged 18 or over must be available for handover and appropriate supervision.
• User suitability, permitted heights and maximum user numbers depend on the individual inflatable and its manufacturer information.
• Outdoor installations, when available, require suitable natural grass or soil and suitable weather conditions.
• Unsafe conditions may result in changes to a hire in accordance with our safety arrangements and Terms & Conditions.
• All bookings are subject to our Terms & Conditions.

A Note About Delivery & Collection Times

Our delivery and collection schedule covers several bookings and is planned around location, venue access and equipment.

For standard home hires, the normal delivery window is 09:00–12:00 and the normal collection window is 17:00–20:00, unless different arrangements have been confirmed.

Indoor venue bookings are arranged around the access time and venue finish time supplied to us. Please make sure these times are accurate when booking.

Not Sure What to Book?

If you're unsure which inflatable will fit your venue, whether your access is suitable, or you have questions about the booking process, please contact us before submitting your booking.

Contact Rugby Inflatables and we'll be happy to help.

Ready to Start Planning Your Party?

Browse our inflatables, choose the equipment that suits your venue and check the booking options for your date.