Privacy Policy | Rugby Inflatables
Effective Date: February 2024
Welcome to Rugby Inflatables' Privacy Policy.
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018, and all other relevant data protection laws.
Quick Summary
We take your privacy seriously. Your personal information is collected and processed only when necessary to provide our services and is stored securely.
Who We Are
In this document:
Our Data Protection Officer (DPO) and business owner is Macauly Peel.
If you have any questions or concerns regarding your data, please contact Macauly Peel directly at 07949 263237.
Why We Collect and Process Your Data
We collect and process your personal information to:
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Respond to your enquiries and manage your bookings.
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Deliver and manage our inflatable hire services.
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Comply with legal obligations, such as tax and insurance requirements.
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Improve our services through website analytics and customer feedback.
The data we collect typically includes:
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Your full name
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Your contact details (email address, phone number, delivery address)
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Your IP address
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Event information relevant to your booking
We only collect the information you voluntarily provide.
How Long We Keep Your Data
We retain your personal information for up to three (3) years after your last interaction with us, in line with tax, accounting, and insurance requirements.
After this period, your data will either be deleted or anonymized unless you have opted in to receive ongoing marketing communications.
Who Has Access to Your Data
Your personal data is accessed only by:
Third-party service providers who support our operations may also store your data securely, including:
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Booking Online Ltd (Website and booking system provider)
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Fastmail (Email service provider)
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Social media platforms if you communicate with us through their channels
We never sell or share your information with third parties for their marketing purposes.
When We May Share Your Data
We may disclose your personal information:
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To comply with legal obligations (e.g., during insurance claims, tax audits, or legal investigations)
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To prevent or detect fraud
Any such sharing is conducted with strict safeguards in place.
Your Rights Over Your Data
You have several rights regarding your personal information:
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Access: Request a copy of the data we hold about you.
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Correction: Ask us to correct inaccurate data.
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Deletion: Request the deletion of your data where appropriate.
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Objection: Object to data processing in certain circumstances.
Please note: Certain data may be retained for legal compliance (e.g., tax regulations).
To exercise any of these rights, please contact us or call 07949 263237.
Marketing Preferences
You can manage your subscription preferences or opt out of our marketing communications at any time:
Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience and to enable functionalities such as placing orders.
Cookies are small text files stored on your device; ours are temporary and non-identifying.
Third-party cookies may also be placed by services like:
For more information, please refer to Google’s Cookie Policy.
How to Make a Complaint
If you are unhappy with how we manage your personal data, please contact us first so we can resolve the issue.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK's independent authority on data protection.
Visit www.ico.org.uk for more information.
Thank you for trusting Rugby Inflatables. We are committed to keeping your personal information safe and secure.