RUGBY INFLATABLES – TERMS AND CONDITIONS OF HIRE
These Terms and Conditions govern the hire of equipment and any associated services provided by Rugby Inflatables. By proceeding with a booking, you (“the Hirer”) agree to be bound by these Terms.
1. DEFINITIONS
“Rugby Inflatables”, “we”, “us”, or “our” refers to the business supplying the equipment.
“Hirer”, “you”, or “your” refers to the individual, company, or organisation making the booking.
“Equipment” refers to all inflatables, party extras, and any associated items hired.
2. FORMATION OF CONTRACT
A contract is formed when we accept your booking and receive the required deposit.
This agreement is governed by the laws of England and Wales, and subject to the jurisdiction of the English courts.
3. PAYMENT
A deposit of £20 per inflatable is required at the time of booking.
The deposit secures your booking and covers administrative costs and loss of business. For this reason, all deposits are strictly non-refundable in the event of cancellation by the Hirer.
The remaining balance must be paid in full before or upon delivery. We reserve the right to withhold setup or cancel the booking if full payment is not received.
4. CANCELLATION POLICY
4.1 Cancellation by the Hirer
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More than 14 days before the event:
A refund of up to 80% of the total booking value (excluding the non-refundable deposit) may be issued. Alternatively, the booking may be rescheduled within 3 months of the original date, subject to availability.
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Within 14 days of the event:
No refunds will be issued due to loss of business and inability to rebook the date.
All deposits are non-refundable in all circumstances where cancellation is made by the Hirer.
All cancellations must be made in writing via email from the original booking email address.
4.2 Cancellation by Rugby Inflatables
We reserve the right to cancel a booking in the following circumstances:
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Circumstances beyond our control (e.g. vehicle breakdown, staff shortage, equipment failure)
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Unsafe or unsuitable site conditions
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Inaccurate or misleading booking information
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No responsible adult (18+) present at delivery
Where cancellation is due to circumstances beyond our control, a full refund or alternative date will be offered.
Where cancellation is due to the Hirer’s failure to meet requirements, the full booking cost remains payable.
5. ADVERSE WEATHER
We reserve the right to cancel or amend bookings in unsafe weather conditions.
Where cancellation is made by us for safety reasons, you will be offered a rescheduled date within 3 months.
If you choose not to reschedule, no refund will be issued, as the booking date has been reserved.
All weather-related decisions are final and based on safety risk assessments.
6. DELIVERY AND COLLECTION
Delivery and collection times are approximate.
The Hirer must ensure:
Only Rugby Inflatables staff may install or dismantle equipment.
Additional charges may apply for delays caused by the Hirer.
7. SITE REQUIREMENTS
The Hirer is responsible for ensuring:
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Adequate space and safe setup conditions
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Suitable surface and access
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Permission for use of land where required
Failure to meet these requirements may result in cancellation with full charges applied.
8. USE OF EQUIPMENT
The Hirer agrees to:
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Ensure constant adult supervision
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Use equipment safely and as instructed
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Prevent misuse, overcrowding, or unsafe behaviour
The Hirer is responsible for the equipment from delivery until collection.
9. LOSS OR DAMAGE
The Hirer is liable for any loss, theft, or damage to equipment during the hire period.
Charges will apply for:
10. LIABILITY
We are not liable for loss, damage, or injury arising from use of the equipment except where caused by our negligence or breach of statutory duty.
Nothing in these Terms excludes or limits liability for:
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Death or personal injury caused by negligence
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Fraud or fraudulent misrepresentation
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Any liability that cannot be excluded under UK law
11. HEALTH AND SAFETY
The Hirer must ensure all users:
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Follow safety instructions
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Are physically able to use the equipment
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Do not use equipment under the influence of alcohol or drugs
Use is at the Hirer’s own risk.
12. WEATHER & SAFETY COMPLIANCE
Inflatables must not be used in unsafe conditions, including high winds or heavy rain.
We reserve the right to cease operation if safety is compromised.
13. CHANGES TO BOOKINGS
Changes must be requested in writing.
Fees may apply where applicable.
14. PHOTOGRAPHY
We may take photographs of equipment setups for operational or marketing purposes.
No identifiable individuals will be photographed or used without consent.
You may opt out by notifying us in writing.
15. OWNERSHIP
All equipment remains the property of Rugby Inflatables at all times.
16. INSURANCE
We hold public liability insurance covering equipment failure only.
The Hirer is responsible for ensuring appropriate cover for their event.
17. FORCE MAJEURE
We are not liable for failure to perform obligations due to events beyond our control.
18. SEVERABILITY
If any provision is deemed unenforceable, the remaining Terms remain valid.
19. ENTIRE AGREEMENT
These Terms constitute the entire agreement between the parties.
20. CONSUMER RIGHTS
Nothing in these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.
21. ACCEPTANCE
By proceeding with a booking, you confirm that you have read, understood, and agree to these Terms and Conditions.