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The Rugby Inflatables Party Planning Resource

The Ultimate Guide to Hiring a Bouncy Castle

Everything you need to know before hiring a bouncy castle for a birthday party, school event, wedding, community celebration or special occasion.

Whether this is your first time booking an inflatable or you simply want to make sure everything is properly planned, this guide will help you choose the right equipment, prepare your space and understand what to expect.

✓ Choosing an inflatable
✓ Measuring your space
✓ Indoor and outdoor hire
✓ Safety and supervision
✓ Weather guidance
✓ Booking and delivery

Welcome to the Rugby Inflatables Hiring Guide

Hiring a bouncy castle should be exciting, straightforward and stress-free. However, there are several important things to consider before choosing an inflatable, including the age of the users, the available space, the surface, access, weather conditions and the venue itself.

This guide has been created by Rugby Inflatables to explain the complete hire process in clear and practical terms. It combines the questions customers ask us most often with the safety and planning information that can help an event run smoothly.

You can read the guide from beginning to end or use the contents below to jump directly to the section most relevant to your booking.

Important

The information in this guide is intended to help you plan your hire. The suitability of a specific inflatable, venue or outdoor area will always depend on the equipment dimensions, available space, surface conditions, access and current weather conditions.

CHAPTER 1

Choosing the Right Inflatable

The best inflatable is not always the largest or most expensive option. The right choice depends on the age of the users, the number of children attending, the size of the space and whether the event is taking place indoors or outdoors.

Before choosing a design or colour, start by considering how the inflatable will be used. A compact bouncy castle may be ideal for a smaller garden or younger children, while a bounce-and-slide combination inflatable may provide more variety for a larger party.

Standard Bouncy Castles

A traditional bouncy castle is a strong all-round choice for birthday parties, gardens, village halls, schools and family events. They provide a large open bouncing area and are straightforward for adults to supervise.

Bounce-and-Slide Combinations

Combination inflatables include a bouncing area and an attached slide. They can provide extra variety and are particularly popular for longer parties or events where children will be using the inflatable throughout the day.

Low-Height Inflatables

Low-height inflatables are designed for venues where ceiling height may be restricted. They are often suitable for village halls and community venues, although the full equipment dimensions and required safety space must still be checked.

Think About the Age of the Users

Every inflatable has its own intended user height and capacity. Younger children may feel more comfortable on a smaller castle with an open design, while older children may prefer a larger bouncing area or a combination inflatable with a slide.

The manufacturer's user limits must always be followed. The number of children who can safely use an inflatable at one time may change depending on their height, so adults should not assume that every unit can hold the same number of users.

Top Tip

When comparing inflatables, look at the recommended user heights and capacities rather than choosing only by the overall dimensions.

Consider the Number of Children Attending

A larger guest list does not necessarily mean that every child will be on the inflatable at the same time. However, parties with more children usually require clearer supervision and a system that prevents overcrowding.

For busy school events, community days or larger celebrations, it may be more suitable to hire more than one inflatable or arrange managed sessions rather than relying on a single unit.

Match the Inflatable to the Event

Event Type Suitable Options What to Consider
Small garden party Compact bouncy castle Garden width, depth, access and grass surface
Village hall party Low-height castle or compact inflatable Ceiling height, hall access and booking times
Larger birthday party Standard castle or bounce-and-slide combination Guest numbers, age range and supervision
School or community event Multiple inflatables or organised sessions Footfall, staffing, power and queue management

Explore Our Inflatables

Compare our available bouncy castles and combination inflatables to find the best option for your party, venue and available space.

Browse Our Inflatables
CHAPTER 2

Measuring Your Space

Measuring the available area is one of the most important steps when hiring an inflatable. The inflatable itself is only part of the space required. Additional room may be needed for safety mats, the blower, access, anchor points and safe movement around the equipment.

Never assume an inflatable will fit simply because its listed width and depth appear smaller than the garden or hall. The full operating space must be considered.

Width

Measure the narrowest usable width of the garden, hall or event space. Do not include flower beds, fences, furniture, trees or storage areas.

Depth

Measure from the intended front of the inflatable to the back of the usable space, allowing room for the blower and rear safety area.

Height

Indoor venues must have enough clear ceiling height. Lighting, beams, decorations, basketball hoops and suspended equipment must also be considered.

The Inflatable Size Is Not the Required Space

An inflatable measuring 12 feet wide does not necessarily fit safely into a space that is exactly 12 feet wide. Additional clearance may be needed around the sides, rear and entrance.

Each product page should show both the inflatable dimensions and the recommended operating space. Always use the operating-space figure when deciding whether the equipment will fit.

Measure the Clear Usable Area

Only measure the part of the space that is genuinely clear, level and available. Do not measure through permanent obstacles or assume garden furniture can remain beside the inflatable.

What to Include in Your Measurements

✓ Inflatable operating dimensions
✓ Safety mats at the entrance
✓ Blower space behind the inflatable
✓ Access around the equipment
✓ Anchor positions and surrounding ground
✓ Clear overhead height

Check the Access Route

The inflatable must be carried from the delivery vehicle to the setup area. It is therefore important to check gates, side passages, doorways, steps and any tight corners.

The route should be clear of rubbish, garden furniture, plant pots, bicycles and other obstructions before the delivery team arrives. Please also let us know in advance about steps, slopes, narrow access or unusually long carrying distances.

Garden Access

Check the width of side gates and pathways. Make sure wheelie bins, vehicles and stored items are moved before delivery.

Venue Access

Confirm which entrance should be used and whether the inflatable must pass through corridors, internal doors or restricted loading areas.

Measuring an Indoor Venue

For indoor hires, ask the venue for the clear usable dimensions of the hall rather than relying only on the advertised room size. The listed ceiling height may not account for beams, lighting, suspended decorations or other fixtures.

You should also confirm the venue access time, party start time and the time by which all equipment must be removed. These times affect the delivery and collection schedule.

Planning a Hall Party?

Our Indoor Venue Guide explains ceiling heights, access times, suitable inflatables and the information you should ask the venue before booking.

Read the Indoor Venue Guide

Measuring Checklist

  • Measure the clear width of the usable space.
  • Measure the clear depth from front to rear.
  • Check the full height for indoor venues.
  • Look for trees, washing lines, fencing, furniture or decorations.
  • Check the surface is suitable, level and clear.
  • Measure the narrowest gate, doorway or access point.
  • Compare your measurements with the operating-space dimensions shown on the product page.

Unsure Whether an Inflatable Will Fit?

Send us the width, depth, height, surface type and access information. Our team can help you compare your space with the requirements of the inflatable you are considering.

Contact Rugby Inflatables View Our Booking Guide
CHAPTER 3

Indoor or Outdoor Bouncy Castle Hire?

One of the first decisions to make is whether your inflatable hire will take place inside a venue or outdoors in a garden, school field or event space.

Both options can work extremely well, but they involve different considerations. Indoor hire provides greater protection from the weather, while outdoor hire can offer more space and flexibility. The best choice will depend on the time of year, your venue, available space, ground surface and the type of event you are planning.

Indoor Hire

Indoor hire is ideal when you want greater certainty and protection from rain, strong winds and changing temperatures.

The main considerations are ceiling height, usable floor space, venue access times, power sockets and the venue’s own rules.

Outdoor Hire

Outdoor hire is a popular choice for garden parties, school events and summer celebrations where suitable natural grass or soil is available.

The main considerations are the weather, ground surface, anchoring, access, nearby power and enough clear operating space.

The Benefits of Indoor Hire

Indoor venues can remove much of the uncertainty caused by the British weather. Rain, strong winds and excessive heat are less likely to disrupt the event, making a hall particularly useful during autumn and winter.

A hall also provides toilets, seating, kitchen facilities and shelter for guests. This can make the overall event easier to organise, especially for younger children or when parents will remain at the party.

✓ Protection from rain and strong winds
✓ More predictable event conditions
✓ Useful during autumn and winter
✓ Access to toilets and indoor facilities
✓ Comfortable space for parents and guests
✓ Easier to combine with food and party games

What to Check Before Booking a Hall

Not every hall is suitable for every inflatable. The room may appear large enough, but ceiling height, lighting, beams, basketball hoops or suspended decorations can reduce the usable space.

Before booking the inflatable, ask the venue for the clear usable width, depth and height of the hall. You should also confirm that inflatables are permitted and whether the venue has any special conditions.

Important Booking Information

The advertised dimensions of a hall may not account for stages, storage areas, fixed furniture, lighting, beams or other obstructions. Always confirm the clear usable dimensions before choosing an inflatable.

Indoor Venue Checklist

Confirm inflatables are allowed
Check the clear ceiling height
Measure the usable width and depth
Ask about lighting and overhead fixtures
Confirm the hall access time
Confirm the required exit time
Check the nearest suitable power socket
Ask where unloading is permitted

Venue Access Times

Hall bookings must include enough time for delivery and setup before guests arrive, as well as collection and removal before the venue booking ends.

If the party starts at 1pm, booking the hall from exactly 1pm will not usually provide enough setup time. The inflatable must be delivered, positioned, inflated, checked and handed over before children begin using it.

Rugby Inflatables uses the venue access and exit times when planning indoor deliveries and collections. A £10 Indoor Venue Timing Charge applies to indoor venue hires because these bookings require fixed delivery and collection arrangements.

Top Tip

Book the hall for longer than the party itself. Allow time before the event for setup and after the event for collection, cleaning and leaving the venue.

Parking and Unloading at Indoor Venues

The inflatable and associated equipment must be moved safely from the delivery vehicle into the venue. Parking close to the correct entrance can make a significant difference.

Before the hire, check whether the venue has a loading area, restricted parking, locked barriers, steps or long corridors. Let us know if access is unusual so we can consider it when planning the delivery.

The Benefits of Outdoor Hire

Outdoor hire is a popular choice for spring and summer parties. Gardens, school fields and outdoor event spaces can provide more room for guests, seating, games and additional activities.

Outdoor hire can also be convenient for home parties because there is no separate venue to book. However, the ground surface, access and weather conditions must all be suitable.

✓ Convenient for home parties
✓ More space for guests and activities
✓ No separate hall booking required
✓ Suitable for school and community events
✓ Flexible for larger inflatables
✓ Easy to combine with garden activities

Suitable Outdoor Surfaces

Outdoor inflatables must be securely anchored. Rugby Inflatables installs outdoor equipment on suitable natural grass or soil where professional stakes can be driven into the ground.

The setup area should be reasonably level, clear of sharp objects and free from pet waste, garden furniture, toys, branches and other obstructions.

Important Booking Information

Rugby Inflatables does not install outdoor inflatables on driveways, paving, concrete, tarmac, decking or artificial grass. Outdoor hires must be positioned on suitable natural grass or soil.

Surface Suitable for Outdoor Hire? Reason
Natural grass Yes, subject to inspection Allows professional stakes to be installed securely
Suitable soil Yes, subject to inspection May allow secure staking where the ground is firm and clear
Artificial grass No The normal professional staking method cannot be guaranteed
Driveway or paving No Suitable outdoor anchorage cannot be guaranteed
Concrete or tarmac No Professional stakes cannot be installed into the surface
Decking No The surface is unsuitable for the required anchorage

Underground Services

Professional stakes are driven into the ground to secure an outdoor inflatable. It is therefore important to tell us about any known underground pipes, cables, drainage systems, irrigation equipment or other services beneath the proposed setup area.

Customers are responsible for identifying known underground services. Where there is uncertainty, a different setup location may be required.

Outdoor Weather Considerations

Outdoor hire is always dependent on suitable weather. Wind, rain, ground conditions and extreme heat can all affect whether the inflatable can be operated safely.

The forecast should be monitored before the event, but conditions must also be checked during the hire. A forecast alone cannot replace on-site monitoring.

Weather Guidance

Rugby Inflatables applies a maximum outdoor wind limit of 24 mph, including gusts. Further weather and wind guidance is provided for applicable outdoor hires.

View Our Safety Information

Outdoor Delivery and Collection Times

For standard garden hires, deliveries take place between 9am and 12pm, with collections between 5pm and 8pm.

Deliveries and collections are completed on a planned route, so exact times are not normally available for garden hires. Somebody aged 18 or over must be present to accept the delivery and receive the safety handover.

Outdoor Garden Checklist

Measure the clear operating space
Confirm the surface is natural grass or soil
Clear furniture, toys and pet waste
Check the access route and gate width
Identify known underground services
Check a suitable power socket is available
Arrange continuous adult supervision
Prepare to monitor weather conditions

Indoor or Outdoor: Which Should You Choose?

Consideration Indoor Hire Outdoor Hire
Weather protection Excellent Dependent on conditions
Space available Limited by room and ceiling dimensions Often more flexible
Timing Fixed around venue access Standard delivery and collection windows
Surface Suitable indoor floor Natural grass or suitable soil
Facilities Usually includes toilets, kitchen and seating Depends on the property or event site
Best suited to Winter parties and weather certainty Garden parties and larger outdoor events
Our Recommendation

Choose an indoor venue when certainty is your priority or when the event is taking place during colder months. Choose outdoor hire when you have suitable natural grass, enough clear space and a plan for monitoring the weather.

Helpful Planning Pages

Use these guides to check your venue, delivery arrangements and safety responsibilities before booking.

Not Sure Which Option Is Right for You?

Send us your event date, venue or garden measurements, surface type and the age of the children. We can help you identify the most suitable inflatable and setup option.

Contact Rugby Inflatables Browse Our Inflatables
CHAPTER 5

Weather Conditions and Outdoor Inflatable Hire

Weather is one of the most important considerations for any outdoor inflatable hire. Even when an event has been carefully planned, changing wind, rain, heat or ground conditions can affect whether an inflatable can be installed and operated safely.

Outdoor hire is therefore always subject to suitable conditions. Rugby Inflatables monitors the forecast before each booking, but the weather must also be observed throughout the hire because local conditions can change quickly.

Wind

Wind speed and gusts must remain below the permitted operating limit for the inflatable.

Rain

Light rain may be manageable in some circumstances, but heavy or persistent rain can make equipment and surrounding surfaces unsafe.

Heat

High temperatures and direct sunlight can create uncomfortable or unsafe conditions for users.

Storms

Thunder, lightning and severe weather require immediate action and may prevent the hire from continuing.

Why Wind Matters

Inflatables have a large surface area and can be affected by wind in a similar way to a sail. Correct anchoring is essential, but anchoring does not make an inflatable safe in unlimited wind conditions.

The wind limit is not simply a general recommendation. It is an operating restriction that must be followed throughout the hire. If the limit is reached or exceeded, the inflatable must not continue to be used.

Wind can vary between streets, gardens and open fields. Buildings, fences, trees and exposed locations can all change how the wind behaves at the setup area. This is why a general forecast must be supported by checks at the inflatable itself.

Important Booking Information

Rugby Inflatables applies a maximum outdoor operating wind speed of 24 mph, including gusts. If the wind reaches or exceeds this limit, the inflatable must be evacuated, switched off and safely deflated.

Sustained Wind and Gusts

A weather forecast may show both a sustained wind speed and a higher gust speed. The sustained figure represents the more consistent wind, while gusts are shorter bursts that can be considerably stronger.

Both figures matter. A forecast showing moderate sustained wind can still be unsuitable if the expected gusts reach the operating limit.

Customers should therefore never look only at the main wind figure shown on a weather application. The gust forecast must also be checked, and actual conditions must be monitored during the event.

Did You Know?

A calm period does not necessarily mean the conditions are safe for the entire day. Gusts can arrive suddenly, which is why regular monitoring is required even when the weather initially appears settled.

Using an Anemometer

An anemometer is a handheld device used to measure wind speed at the hire location. For applicable outdoor hires, Rugby Inflatables provides wind guidance and an anemometer so the responsible adult can continue monitoring conditions.

Measurements should be taken close to the inflatable and in a position that reflects the actual conditions affecting it. The device should be held clear of the body, walls, fences and other objects that may shelter or distort the reading.

A single reading at the start of the day is not enough. Conditions should be checked regularly and whenever the wind appears to increase.

Condition Required Action
Conditions are settled and readings remain safely below the limit Continue to supervise the inflatable and monitor conditions regularly.
Wind begins to increase or stronger gusts are noticed Stop play temporarily and take additional wind readings.
A reading reaches or exceeds 24 mph, including gusts Evacuate the inflatable immediately, switch off the blower and safely deflate the equipment.
Conditions later improve Do not restart use until conditions are stable, readings are safely below the limit and all equipment has been checked.

Rain and Wet Conditions

Rain can affect both the inflatable and the surrounding ground. Wet entrance steps, mats and bouncing surfaces may become slippery, while prolonged rain can lead to water collecting on or around the equipment.

Light, brief rain may not always require cancellation, but users should be removed if the inflatable becomes slippery or if visibility and supervision are affected.

Heavy, persistent or driving rain may make the hire unsuitable. Saturated ground can also affect access, cleanliness and the condition of the setup area.

Top Tip

Do not place sheets, tarpaulins or homemade covers over an operating inflatable. These can interfere with airflow, visibility and safe use.

Thunderstorms and Lightning

Inflatables must not be used during thunderstorms or when lightning is present nearby. If thunder is heard or lightning is seen, users should be removed immediately.

The inflatable should be switched off and the responsible adult should follow the emergency guidance provided during the handover. Guests should move to a suitable indoor location or enclosed vehicle.

A storm may also bring sudden wind gusts and heavy rain before or after the main weather system arrives. Conditions must not be judged by rainfall alone.

Hot Weather and Direct Sunlight

Hot weather can create different risks. The inflatable surface may become warm in direct sunlight, and active children can become dehydrated or overheated more quickly than expected.

The responsible adult should provide regular breaks, drinking water and shaded rest areas. Children should not remain on the inflatable continuously for long periods.

During extreme heat, Rugby Inflatables may decide that the hire cannot proceed or that use should be restricted. The safety and comfort of users must always take priority over continuing the event as originally planned.

Provide Water

Encourage children to drink regularly rather than waiting until they feel thirsty.

Plan Breaks

Use short play sessions and allow children time to cool down between turns.

Check the Surface

Regularly check that entrance areas and inflatable surfaces are not becoming excessively hot.

Ground Conditions

Weather can affect the ground as well as the air. Very wet, waterlogged or damaged grass may be unsuitable for setup, particularly where equipment cannot be transported or anchored safely.

The setup area should remain reasonably firm, level and free from standing water. If the ground becomes unsafe during the hire, use may need to stop.

Final suitability is assessed at the location. Even when a forecast appears acceptable, the delivery team may be unable to install the inflatable if the actual ground conditions are unsuitable.

How Rugby Inflatables Monitors the Weather

We review weather information in the days leading up to an outdoor booking. Because forecasts can change, a decision may not be possible several days in advance.

We consider the full conditions rather than one symbol or percentage. This may include sustained wind, gusts, rainfall, storms, temperature, the length of the hire and the type of location.

Where concerns remain, we may contact the customer before the booking with an update. The final decision will be based on the most reliable information available and, where appropriate, the conditions observed at the setup location.

Why Decisions May Change

Weather forecasts are not fixed. A booking that appears uncertain several days beforehand may later become suitable, while a previously favourable forecast may worsen closer to the event.

What Happens If the Weather Is Unsuitable?

Rugby Inflatables will not install or continue operating an inflatable where conditions are considered unsafe. Although cancellations can be disappointing, this decision is made to protect users, customers, staff and equipment.

Where a weather cancellation applies, customers may be offered the opportunity to move the booking to another available date within the applicable rebooking period.

Any refund or rebooking arrangements will be handled in line with the booking terms that apply to the hire.

Customer Responsibilities During Outdoor Hire

  • Follow the safety briefing and written operating guidance.
  • Provide continuous supervision by a responsible adult.
  • Monitor wind speed and gusts using the supplied guidance.
  • Stop use immediately if conditions become unsafe.
  • Keep the blower, electrical equipment and connections protected from inappropriate use.
  • Prevent users from returning to the inflatable until conditions are suitable.
  • Contact Rugby Inflatables if there is uncertainty about the equipment or weather.

Common Weather Myths

“The inflatable is securely pegged, so wind does not matter.”

Incorrect. Secure anchoring is essential, but every inflatable still has a maximum permitted wind speed.

“It is only a short gust, so it can be ignored.”

Incorrect. Gusts are included within the operating limit because a short burst of wind can still place significant force on the equipment.

“The forecast says sunshine, so conditions will be safe.”

Not necessarily. A sunny day can still be windy, extremely hot or affected by strong gusts.

“If it stops raining, the inflatable can be used immediately.”

Not always. The inflatable, mats and surrounding area must first be checked to ensure they are not slippery or otherwise unsafe.

Outdoor Weather Checklist

Check sustained wind and gust speeds
Review rainfall and storm warnings
Prepare water and shaded rest areas in hot weather
Make sure the ground is firm and free from standing water
Keep the supplied anemometer available
Know how to evacuate and deflate the inflatable
Continue monitoring conditions throughout the hire
Contact us if you are uncertain about safety

Quick Weather Questions

Can a bouncy castle be used in light rain?
Light rain may be manageable in some circumstances, but play must stop if the inflatable, mats or surrounding area become slippery or conditions affect safe supervision.
What happens if the wind reaches 24 mph?
All users must leave the inflatable immediately. The blower should be switched off and the inflatable safely deflated in accordance with the handover instructions.
Do gust speeds count?
Yes. Rugby Inflatables’ 24 mph operating limit includes gusts as well as sustained wind.
Who makes the final weather decision?
Rugby Inflatables decides whether the inflatable can be installed. During the hire, the responsible adult must follow the supplied guidance and stop use if conditions become unsafe.
Should I cancel my event as soon as rain appears on the forecast?
Not necessarily. Forecasts often change, and suitability depends on the overall conditions. Wait for guidance from Rugby Inflatables before making assumptions about the hire.

Read Our Full Safety Guidance

Our Safety Information page contains further guidance about wind monitoring, supervision, safe use and customer responsibilities.

View Safety Information

Concerned About the Forecast?

Please contact us if you have questions about the conditions expected for your booking. We will review the latest information and explain the available options as clearly as possible.

Contact Rugby Inflatables View Our Booking Guide
CHAPTER 6

What Happens on Delivery Day?

Booking an inflatable should feel exciting rather than uncertain. Knowing what will happen before our arrival, during installation and at collection helps the day run smoothly and allows you to concentrate on enjoying your event.

This chapter explains how a typical Rugby Inflatables hire works, what our team needs from you and the checks we complete before the inflatable is handed over for use.

Before We Arrive

Preparation before the delivery team arrives can make a significant difference to the speed and ease of installation. The setup area, access route and nearby parking should be ready before the beginning of your delivery window.

Inflatables are large, heavy items that are moved using specialist trolleys and handling equipment. Even compact units require a clear route from the vehicle to the installation area.

The responsible adult named on the booking, or another authorised adult, should be available to meet the delivery team, confirm the setup location and receive the safety handover.

Clear the Setup Area

Remove garden furniture, toys, goalposts, washing lines, pet waste, sharp objects and other obstructions before we arrive.

Open the Access Route

Unlock gates and make sure pathways, side entrances, doors and corridors are wide enough and free from obstacles.

Arrange Nearby Parking

Keep the closest practical parking space available so equipment can be unloaded and moved safely.

Check the Power Supply

Make sure the agreed electrical socket is accessible and not already overloaded with other equipment.

Important Booking Information

Outdoor inflatables can only be installed on suitable natural grass or soil. Rugby Inflatables does not install outdoor inflatables on driveways, paving, concrete, tarmac, decking or artificial grass.

Preparing the Setup Area

✓ Grass cut reasonably short
✓ Pet waste completely removed
✓ Stones and sharp objects removed
✓ Overhanging branches checked
✓ Washing lines moved or removed
✓ Sprinklers switched off
✓ Garden furniture moved away
✓ Setup space kept clear for our team

Underground Services and Hidden Hazards

Outdoor inflatables require secure anchoring. Before installation, you must tell the delivery team about any known underground services, cables, irrigation systems, drainage pipes or other hazards beneath the proposed setup area.

This may include electrical cables supplying sheds, garages, lighting, ponds or garden buildings. It may also include water pipes, soakaways, drainage channels and irrigation equipment.

If there is uncertainty about the ground or if safe anchoring cannot be achieved, we may need to use an alternative suitable position or decline the installation.

Please Tell Us Before Installation

Do not assume that underground cables or pipes are too deep to be affected. Always point out anything you know about before our team begins anchoring the inflatable.

Delivery and Collection Windows

For standard garden hires, Rugby Inflatables normally delivers between 9:00am and 12:00pm. Collections normally take place between 5:00pm and 8:00pm.

Our delivery routes are carefully planned around the location, equipment and access requirements of every booking. This means we cannot usually confirm an exact arrival time as standard.

Customers should keep the full delivery and collection windows available unless a separate arrangement has been confirmed in writing.

Hire Type Delivery Collection Important Notes
Standard garden hire 9:00am–12:00pm 5:00pm–8:00pm The full window must remain available.
Indoor venue hire Based on venue access time Before the venue booking ends Allow enough time for installation, handover, deflation and removal.
Event or school booking As confirmed in writing As confirmed in writing Access, parking, power and event timings must be agreed in advance.
Why Do We Use Delivery Windows?

Every booking has different equipment, travel time, access and installation requirements. A delivery window allows us to organise a safe and practical route while giving each customer the time their setup requires.

Indoor Venue Access Times

For hall and venue bookings, your party start time is not the same as the time our team needs access. Installation must be completed before guests begin arriving.

You should book enough time at the venue for unloading, installation, safety checks, your event, deflation and removal. Access should not begin at the same time as the party itself.

We will normally arrange collection before your venue booking ends so the inflatable can be safely removed while access remains available.

Important Booking Information

Indoor hires are subject to the applicable venue timing charge. Your venue access and exit times must be supplied accurately when booking.

Access and Parking

Good access is essential. Inflatables cannot be carried through every doorway, around every corner or up every set of steps. The route must be suitable for heavy equipment moved on a trolley.

The route should be firm, reasonably level and clear of vehicles, bins, plant pots, bicycles, garden tools and other obstacles. Loose gravel, deep mud, steep slopes and narrow turns may prevent safe movement.

Please tell us before your booking if the route includes steps, narrow gates, steep inclines, long distances, restricted parking or unusual access arrangements.

Gate Width

Check that the complete route is wide enough, including gateposts, handles, drainpipes and tight corners.

Steps and Slopes

Tell us about steps, steep gradients, raised decking, retaining walls or changes in ground level.

Parking Restrictions

Advise us about permits, barriers, loading restrictions, height limits or busy public parking areas.

Indoor Routes

Check corridors, doorways, lifts and turns between the unloading point and the hall.

Why Nearby Parking Matters

Our vehicles carry heavy inflatables, blowers, mats, electrical equipment, anchoring equipment and safety materials. Nearby parking reduces manual handling risk and helps us complete the installation efficiently.

For residential bookings, please keep the nearest suitable space available where possible. For venues, confirm the correct unloading area and make sure any gates, barriers or access codes are available.

If we cannot park or unload safely, the booking may be delayed while an alternative arrangement is found. In some circumstances, installation may not be possible.

Top Tip

For venue hires, ask the venue manager where suppliers should park and unload. The public entrance is not always the correct access point for large equipment.

What Happens When We Arrive?

When our team arrives, we do not immediately unload and inflate the equipment. We first confirm the booking details and assess whether the proposed location and access remain suitable.

The actual process may vary depending on the inflatable, venue and conditions, but a typical arrival follows the stages below.

1

Arrival and Introduction

We meet the responsible adult, confirm the booked equipment and check where you would like the inflatable positioned.

2

Site Assessment

We inspect the setup area, access route, ground condition, overhead space, surrounding hazards and available power supply.

3

Final Position Agreed

We confirm the safest practical position, allowing for operating space, entrance mats, blower placement and electrical connections.

4

Equipment Unloaded

The inflatable and installation equipment are carefully moved from the vehicle to the setup area using the available access route.

5

Installation Begins

The inflatable is positioned, unrolled, connected to the blower and prepared for anchoring and inflation.

6

Safety Checks and Handover

Once installation is complete, we carry out operational checks and provide the responsible adult with the required safety guidance.

Installation Time

Setup time varies according to the inflatable, access, anchoring method and venue. Please keep children and guests away from the setup area until our team confirms that installation and handover are complete.

Does Someone Need to Be Present?

Yes. A responsible adult must be present when we arrive and must remain available until the safety handover has been completed.

The person receiving the equipment must be able to understand the operating instructions, ask questions and take responsibility for supervision during the hire.

Please do not arrange for us to leave equipment without an authorised adult present. The inflatable cannot be handed over to children or left without a completed safety briefing.

Keep Children Clear During Installation

Children must not climb onto the rolled inflatable, touch the blower, enter the setup area or use the equipment before our team has finished all checks and formally handed it over.

Delivery Day Checklist

  • Make sure a responsible adult is available throughout the delivery window.
  • Clear and clean the complete setup area.
  • Remove pet waste, stones, toys and garden furniture.
  • Unlock gates and clear the access route.
  • Keep the nearest suitable parking space available.
  • Check that the agreed power socket is accessible.
  • Tell us about underground services and hidden hazards.
  • Keep children and guests away during installation.
  • Have your venue contact, access code or keyholder details ready where applicable.

Delivery Day Questions

Will I receive an exact delivery time?
Standard garden bookings are normally delivered within the agreed 9:00am–12:00pm window. Exact arrival times are not normally included unless a separate arrangement has been confirmed.
Can I leave a gate unlocked if I am not at home?
No. A responsible adult must be present to confirm the setup position and receive the safety handover.
What happens if the garden is not ready?
We may ask you to remove obstacles or clean the area before installation begins. Significant delays or an unsuitable setup area may prevent the booking from proceeding.
Can the inflatable be moved after installation?
No. Once installed and handed over, the inflatable, blower, mats, anchoring equipment and electrical connections must not be moved or altered by the customer.
What if access is different from the information provided?
Our team will assess the route on arrival. If the equipment cannot be moved safely through the available access, installation may not be possible.

Planning an Indoor Party?

Read our venue guidance before booking your hall access and event times.

View the Indoor Venue Guide

Need Help Before Booking?

Our booking guide explains the information we need before confirming your hire.

View the Booking Guide

Unsure About Access or Setup Space?

Contact Rugby Inflatables before your booking and provide photographs or measurements where possible. It is always better to check access in advance than discover a problem on delivery day.

Contact Rugby Inflatables View Safety Information
CHAPTER 6 — CONTINUED

Installation, Safety Checks and Customer Handover

Once the setup area has been approved and the equipment has been moved into position, the installation process begins. This involves much more than simply unrolling the inflatable and switching on a blower.

Every installation must be completed carefully, with the inflatable correctly positioned, secured, inflated, inspected and tested before anyone is allowed to use it.

Positioning the Inflatable

The position of an inflatable affects access, supervision, airflow, anchoring and the safety of the surrounding area. The customer may have a preferred location, but the final position must be approved by the installation team.

We consider the full operating space rather than only the stated dimensions of the inflatable. Additional room is required for anchor points, the blower, inflation tubes, entrance mats, electrical cables and safe movement around the equipment.

The inflatable must also remain clear of fences, walls, trees, sheds, washing lines, garden furniture, play equipment, overhead branches and other hazards.

Clearance

Space is needed around the inflatable so anchor points, inflation tubes and safety areas remain unobstructed.

Visibility

The entrance and main activity area should be clearly visible to the supervising adult.

Blower Space

The blower must be positioned safely, with suitable airflow and without creating a trip hazard.

Ground Suitability

The setup area must be reasonably level, firm and suitable for the required anchoring method.

Important Booking Information

The final setup position is chosen with safety in mind. If your preferred position does not provide enough operating space or suitable anchoring, our team may suggest an alternative location.

Why the Inflatable Needs Extra Space

The advertised dimensions describe the approximate size of the inflatable itself. They do not always include all of the additional working and operating space needed around it.

For example, an inflation tube may extend behind the unit, while anchor points can project out from the sides. Entrance mats also need to lie flat and remain clear of furniture, steps and pathways.

This is why customers should follow the recommended setup-space measurements rather than measuring only the visible body of the inflatable.

Area Why It Is Needed
Behind the inflatable Allows space for the inflation tube, blower and rear anchor points.
At each side Keeps side anchor points clear and prevents contact with fences, walls or objects.
At the front Provides room for entrance mats, supervision and safe entry and exit.
Above the inflatable Prevents contact with ceilings, lighting, beams, trees, cables or other overhead hazards.

Anchoring the Inflatable

Anchoring is one of the most important parts of installation. Every available anchor point must be secured using a method suitable for the location and the equipment.

For outdoor hires on suitable natural grass or soil, strong metal stakes are inserted into the ground at the required angle and depth. The anchor ropes or straps are then attached and adjusted so the inflatable remains securely positioned.

Anchoring must never be removed, loosened, relocated or altered by the customer. The inflatable must also never be moved after it has been installed.

Never Remove or Adjust Anchoring Equipment

Pegs, straps, ropes, sandbags and other securing equipment form part of the installation. Moving or tampering with them can make the inflatable unsafe.

Outdoor Installation

Outdoor inflatables are installed only on suitable natural grass or soil, where secure ground anchoring can be achieved.

  • All usable anchor points secured
  • Metal stakes inserted into suitable ground
  • Pegs kept as low as reasonably practical
  • Ground checked for known underground hazards

Indoor Installation

Indoor inflatables are stabilised using suitable ballast and positioned to reduce movement within the venue.

  • Ballast applied to available anchor points
  • Equipment positioned away from walls and fixtures
  • Blower and cables arranged safely
  • Venue floor and access checked before setup
Indoor Ballast Does Not Make an Inflatable Suitable for Outdoor Hard Standing

Rugby Inflatables does not use indoor ballast as a substitute for secure outdoor ground anchoring. Outdoor installations are not offered on driveways, concrete, paving, tarmac, decking or artificial grass.

Connecting the Blower and Power Supply

Most commercial inflatables rely on a continuous-flow electric blower. The blower supplies air throughout the hire and must remain switched on while the inflatable is in use.

The blower is connected to the inflation tube and positioned so it receives sufficient airflow. It must remain stable, uncovered and protected from interference by children, pets and guests.

Electrical leads are routed as safely as possible between the blower and the agreed power supply. Where necessary, mats or careful positioning may be used to reduce trip risks.

Typical Power Setup

Power Socket Suitable 13-amp supply
RCD Protection Additional electrical protection
Extension Lead Suitable commercial cable
Blower Continuous airflow to inflatable
Important Booking Information

The blower must remain switched on throughout normal use. Do not unplug it, switch it off, cover it, move it or connect other high-powered equipment to the same supply without permission.

What Happens During Inflation?

Once the blower is switched on, the inflatable begins to rise and take shape. The installation team monitors the inflation process and checks that the fabric, seams, walls and internal structures are forming correctly.

Children and guests must stay clear during this stage. The inflatable may move as it fills with air, and anchor points, straps and inflation tubes are still being adjusted.

The equipment is not ready for use simply because it looks fully inflated. It must first pass the remaining safety and operational checks.

The Installation Safety Inspection

Before handover, the inflatable and surrounding area are inspected. This confirms that the equipment has been installed correctly and that obvious hazards have been addressed.

The checks may vary slightly depending on the type of inflatable and location, but typically include the following areas.

Anchor Points

Checked to confirm that all usable points are secured and straps are correctly positioned.

Seams and Fabric

Inspected for visible damage, unusual movement or anything that may affect safe operation.

Entrance and Exit

Checked to ensure access points, steps and mats are correctly positioned and unobstructed.

Blower Connection

Confirmed secure, unobstructed and positioned away from users and likely interference.

Electrical Equipment

Leads, connectors and RCD protection are checked and routed as safely as practical.

Surrounding Area

Reviewed for sharp objects, trip hazards, branches, furniture, fences, walls and restricted supervision.

Inflation and Shape

The inflatable is checked to confirm that it is fully formed and operating as expected.

Weather Conditions

For outdoor hires, actual weather and wind conditions are considered before handover.

Inflation Pressure Checks

An inflatable must have sufficient internal pressure to operate correctly. A unit that appears inflated may still be too soft if airflow is restricted, a tube is not secured properly or the blower supply is affected.

Rugby Inflatables uses suitable pressure-checking equipment during installation. The reading is compared with the applicable operating information for the inflatable.

This check helps confirm that the unit is receiving suitable airflow and has reached the required operating pressure before it is handed over.

Why Pressure Matters

Correct pressure helps the inflatable maintain its intended shape, wall support and bounce characteristics. A visibly soft or poorly formed inflatable should not continue to be used.

What If the Inflatable Becomes Soft?

If the inflatable loses firmness during the hire, all users should leave immediately. The responsible adult should check that the blower remains powered, upright and unobstructed, without moving or dismantling any equipment.

The blower must not be opened, adjusted or replaced by the customer. The inflation tube, anchor points and electrical connections must also remain untouched.

Rugby Inflatables should be contacted for guidance before the equipment is returned to use.

Stop Use Immediately

Do not allow children to remain inside an inflatable that is losing pressure, collapsing, leaning, moving unusually or failing to maintain its normal shape.

Outdoor Wind Check Before Handover

For an outdoor setup, the conditions at the location are checked before use begins. The forecast alone is not enough because local gusts can differ between gardens, open fields and sheltered areas.

The maximum operating wind speed is 24 mph, including gusts. If conditions are unsuitable, the inflatable will not be handed over for use.

Where an anemometer and wind guidance are supplied, the responsible adult will be shown how to continue monitoring conditions throughout the hire.

The Customer Safety Handover

Once the installation and checks are complete, our team explains how the equipment must be supervised and used. This is the formal handover from Rugby Inflatables to the responsible adult.

The handover is not a formality. It gives the customer an opportunity to understand the rules, ask questions and confirm what to do if the weather changes or a problem occurs.

The inflatable must not be used until the delivery team confirms that the handover is complete.

What the Handover Normally Covers

✓ Maximum user numbers and heights
✓ Continuous adult supervision
✓ Safe entry and exit
✓ Separating larger and smaller users
✓ No food, drinks, shoes or sharp objects
✓ Preventing climbing on walls or netting
✓ Wind monitoring for outdoor hires
✓ What to do during rain or storms
✓ How to stop use safely
✓ Protecting the blower and electrical equipment
✓ Emergency contact arrangements
✓ Keeping equipment unchanged until collection

The Role of the Responsible Adult

The responsible adult takes control of the inflatable after handover and remains responsible for safe supervision throughout the hire.

Supervision must be active. The adult should remain close enough to see and manage the users, enforce the rules and stop play if conditions become unsafe.

The supervising adult should not be distracted by food preparation, alcohol, phone use or other event duties that prevent effective supervision.

Good Supervision

  • Stays close to the inflatable
  • Watches users continuously
  • Controls numbers and behaviour
  • Stops use when necessary

Poor Supervision

  • Supervising from inside the house
  • Leaving children unattended
  • Allowing overcrowding or rough play
  • Ignoring changing weather conditions

Rules That Apply After Handover

Rule Why It Matters
Remove shoes, jewellery and sharp objects Reduces the risk of injury and damage to the inflatable.
Keep food, drinks, face paint and silly string away Helps prevent slipping, staining, contamination and permanent damage.
Do not climb or sit on the walls Inflatable walls are safety features and are not designed as climbing areas.
Control user numbers Prevents overcrowding and helps users maintain safe space.
Separate users of significantly different sizes Reduces the chance of smaller children being knocked over or landed on.
Do not move equipment Protects the installation, anchor points, blower and electrical setup.
Top Tip

Use short, controlled turns rather than allowing every child to enter at once. This makes supervision easier and usually gives children more space to enjoy the inflatable safely.

Information Provided at Handover

Depending on the booking, the customer may receive written safety instructions, user-capacity guidance, weather information and an anemometer for outdoor monitoring.

Important information should be kept available throughout the hire and shared with any adult who takes over supervision.

If responsibility changes during the event, the new supervising adult should be fully briefed before the original supervisor leaves.

Before the Delivery Team Leaves

  • The inflatable has been correctly positioned and fully secured.
  • The blower and electrical supply are operating correctly.
  • The inflatable has been inspected and pressure checked.
  • Entrance mats and surrounding safety areas are in position.
  • The responsible adult has received the safety briefing.
  • User numbers, height limits and rules have been explained.
  • Weather monitoring requirements have been explained where applicable.
  • The customer knows how to contact Rugby Inflatables if a problem occurs.

Installation and Handover Questions

Can children use the inflatable while it is still being installed?
No. Children and guests must remain clear until installation, safety checks and the customer handover are fully complete.
Can I choose exactly where the inflatable goes?
You can suggest your preferred location, but the final position must provide suitable space, access, anchoring, power and supervision.
Can I switch the blower off to reduce noise?
Not while the inflatable is in use. The blower supplies continuous airflow and must remain switched on during normal operation.
Can I move the blower or extension lead?
No. The blower, electrical leads, anchor points, mats and inflatable must remain in the positions set by the installation team.
What should I do if the inflatable looks soft?
Remove all users immediately and contact Rugby Inflatables. Do not allow use to restart until the cause has been assessed and the equipment is operating correctly.
Can another adult take over supervision later?
Yes, provided they are a responsible adult and receive a full explanation of the safety rules, weather requirements and emergency procedures before taking over.

Read the Full Safety Guide

Learn more about supervision, wind monitoring, safe use and customer responsibilities.

View Safety Information

Planning an Indoor Hire?

Check ceiling height, access, venue times and collection arrangements before booking.

View the Indoor Venue Guide

Questions About Installation or Safety?

Please ask during the delivery-day handover or contact Rugby Inflatables before your booking. We would rather explain something twice than leave you uncertain about safe operation.

Contact Rugby Inflatables View the Booking Guide