Preparing for Your Bouncy Castle Delivery

Your booking is confirmed—now it's time to get ready for the big day! A little preparation before we arrive helps us install your inflatable safely, quickly and with as little disruption as possible.

Whether you're hosting a birthday party, family celebration, school event or community gathering, this guide explains exactly what to expect before our team arrives, during installation and once your inflatable is ready to use.

Most of the preparation only takes a few minutes, but it helps ensure everything runs smoothly so you can relax and enjoy your event.

Before We Arrive

There are a few simple things you can do before our delivery team arrives that will help us complete the installation as efficiently as possible.

Our Delivery Process

Our team follows carefully planned delivery routes throughout the day. We aim to arrive within your agreed delivery window and will professionally install your inflatable before carrying out our safety checks.

Power Requirements

Every inflatable requires a continuous power supply to keep it inflated throughout your hire.

Before we arrive, please make sure:

• A standard 13-amp outdoor or indoor socket is available.
• The socket can remain switched on for the duration of the hire.
• The power cable route is kept clear where possible.
• Please don't unplug the blower while the inflatable is in use.

If you're unsure whether your power supply is suitable, simply let us know before your booking and we'll be happy to advise.

Pets & Garden Access

We know pets are part of the family, but for everyone's safety we'd appreciate it if dogs and other pets could be kept indoors or securely away from the delivery route while we're unloading and installing the inflatable.

Once the inflatable has been installed, we also recommend keeping pets away from the equipment to help prevent accidental damage and keep the inflatable clean for everyone using it.

Quick Delivery Day Checklist

Before we arrive, have you...

• ✅ Mowed the lawn (if needed)?
• ✅ Cleared the installation area?
• ✅ Cleared the access route?
• ✅ Checked a power socket is available?
• ✅ Secured pets away from the delivery area?

Our Safety Checks Before We Leave

Before your inflatable is ready to use, our team carries out a series of important safety checks. We never simply inflate the equipment and leave — we make sure everything has been installed correctly and is operating safely.

Before leaving, we'll explain the basic operating guidance and answer any questions you may have.

During Your Hire

Once your inflatable has been installed, there are a few simple things that will help keep everyone safe while ensuring the equipment remains in excellent condition.

Weather on the Day

The British weather can be unpredictable, but your safety always comes first.

If strong winds or other unsafe weather conditions are forecast, we'll contact you as early as possible to discuss the available options.

Please never continue using the inflatable during unsafe weather conditions without following our advice.

If you have any concerns about the forecast before your booking, simply get in touch and we'll be happy to discuss it with you.

When It's Time to Collect

At the end of your hire, our team will return within your agreed collection window to safely pack away the inflatable.

To help us, we kindly ask that:

• Children have finished using the inflatable before we arrive.
• The access route is kept clear.
• The blower remains switched on until a member of our team arrives.
• Any personal belongings are removed from the inflatable.

We'll take care of everything else, leaving you free to relax after a successful party.

Frequently Asked Questions

Do I need to be at home for delivery?

Yes. A responsible adult aged 18 or over must be present to show us where the inflatable will be installed and receive the safety briefing.

Can you move the inflatable once it's installed?

No. Once installed, the inflatable should not be moved. If you're unsure where you'd like it positioned, let us know before installation begins.

What if my garden isn't ready?

Preparing the area before we arrive helps avoid delays and ensures we can safely complete the installation within your delivery window.

Can I turn the blower off?

No. The blower must remain switched on throughout the hire unless instructed otherwise by a member of our team.

What if I have questions on the day?

We're always happy to help. If anything is unclear before, during or after your delivery, simply contact us.

Why Choose Rugby Inflatables?

Our aim is to make every hire straightforward, enjoyable and stress-free. From the moment you book until the inflatable is collected, we're here to provide friendly advice, reliable service and professionally maintained equipment.

We follow recognised industry standards and current Health and Safety Executive (HSE) guidance, giving you confidence that your inflatable has been supplied safely and professionally.

Everything's Ready for a Fantastic Party!

A little preparation goes a long way. By following the guidance on this page, you'll help us deliver and install your inflatable quickly and safely, leaving you free to enjoy the celebrations with family and friends.